TY - JOUR PY - 2023// TI - The effect of punishment and feedback on correcting erroneous behavior JO - Journal of safety research A1 - Calabrese, Curtis G. A1 - Molesworth, Brett R. C. A1 - Hatfield, Julie SP - 481 EP - 487 VL - 87 IS - N2 - INTRODUCTION: Understanding the consequences of non-punitive sanctions and feedback for nonintentional deviations (i.e., errors) is important to effective safety policy. This study aims to address a lack of research on the effects of punishment and feedback on correcting erroneous behavior in the context of multitasking.

METHOD: A Multi-Attribute Task Battery (MATB-II) was employed to simulate the demands of aviating, an important area of applied safety. Sixty participants were randomly assigned to one of four experimental groups (no intervention, punishment, feedback, punishment + feedback) and asked to perform the MATB-II. Punishment, feedback, and punishment + feedback decreased error and increased performance, with punishment alone having the greatest effect.

RESULTS: The results highlight the need for behavioral consequences or feedback to reduce erroneous behavior. PRACTICAL APPLICATIONS: From an applied perspective, these results have implications for policy and training.

Language: en

LA - en SN - 0022-4375 UR - http://dx.doi.org/10.1016/j.jsr.2023.09.001 ID - ref1 ER -