TY - JOUR PY - 2023// TI - Maintaining a safe environment in emergency department waiting rooms JO - Emergency nurse A1 - Robinson, Suzanne SP - ePub EP - ePub VL - ePub IS - ePub N2 - Increasing demand, overcrowding and insufficient resources have led to situations where patient care is delivered in emergency department (ED) waiting rooms. For nurses undertaking triage in the ED waiting room, overcrowding is challenging, particularly in terms of assessing patients in a timely fashion, monitoring patients for clinical deterioration and ordering investigations. Additionally, long waiting times and a lack of information can lead to communication breakdowns with patients and, at times, patient confrontations with ED staff. This article explores the effects of the busy environment in ED waiting rooms on patients and staff such as triage nurses and waiting room nurses.
Language: en
LA - en SN - 1354-5752 UR - http://dx.doi.org/10.7748/en.2023.e2189 ID - ref1 ER -