TY - JOUR PY - 2023// TI - Evaluating avatar designs for on-person screening in aviation security JO - Proceedings of the Human Factors and Ergonomic Society annual meeting A1 - Zish, Kevin A1 - Roldan, Stephanie A1 - McKnight, Simone A1 - Band, David A1 - Gish, Ken SP - 982 EP - 988 VL - 67 IS - 1 N2 - In aviation security, on-person screening quality is dependent on security screeners accurately translating the location of a digital 2D alarm to a 3D passenger using mental spatial scaling. Currently, security screeners are shown an alarm on a generic human figure (avatar) designed to protect passenger privacy. The problem is that the avatar may be overly generic and it can be challenging for security screeners to quickly and confidently locate the threat. To compensate, security screeners may increase their search area to guarantee that the threat is found. In prior work, an avatar design with relevant landmarks improved location accuracy. For this study, we compared the redesigned avatar to three other avatar designs that are used by on-person screening vendors. The results of the study showed that screeners had significantly smaller search areas (30% smaller) and were closer to the true target location (15% closer) when using the redesigned avatar.

Language: en

LA - en SN - 2169-5067 UR - http://dx.doi.org/10.1177/21695067231192261 ID - ref1 ER -