TY  - JOUR
PY  - 2011//
TI  - Negative consequences of felt violations: the deeper the relationship, the stronger the reaction
JO  - Applied psychology
A1  - Raja, Usman
A1  - Johns, Gary
A1  - Bilgrami, Sabahat
SP  - 397
EP  - 420
VL  - 60
IS  - 3
N2  - Drawing from past research suggesting that high prior commitment leads to stronger reactions to unfairness in the workplace (Brockner, Tyler, & Cooper-Schneider, 1992), we predicted that those forming relational as opposed to transactional psychological contracts would exhibit stronger detrimental effects of felt violation on job satisfaction, turnover intentions, and job performance. We also predicted a combined effect of personality and violation on these outcomes. Self- and supervisor-reported data (N= 331 dyads) collected from a variety of organisations supported our predictions. In general, relational contract terms were associated with stronger violation-outcome relationships, and transactional contract terms were associated with weaker relationships. Similarly, four of the Big Five dimensions (extraversion, neuroticism, agreeableness, and openness to experience) moderated the violation-outcome relationships such that it was stronger for higher levels of these traits.<p /> <p>Language: en</p>
LA  - en
SN  - 0269-994X
UR  - http://dx.doi.org/10.1111/j.1464-0597.2011.00441.x
ID  - ref1
ER  -