Article Title,Year,Volume,Issue,Page Range,Author Toyota-style management drives Virginia Mason,2006,32,1,12-17,Weber Managing terror. Public health officials learn lessons from bioterrorism attacks,2002,28,2,80-83,Benjamin Elder abuse litigation and the duty to provide palliative care,2004,30,6,44-49,McIntire Act outlines ways to protect health care workers and the public in an emergency,2002,28,3,68-70,Benjamin Assault on the professional ethic: will professionalism survive?,2007,33,5,80-82,Thompson A CME course aimed at addressing disruptive physician behavior,2008,34,1,32-40,Samenow Coaching for insight. A tool for dealing with disruptive physician behavior,2008,34,1,28-31,Lazoritz Language is key to managing disruptive behavior by physicians,2008,34,6,40-42,Borden "Second victim" casualties and how physician leaders can help,2014,40,1,8-12,MacLeod NFL concussions and common sense. A recipe for medical errors and a lesson for physician leaders,2011,37,1,6-9,Lazarus