Citation

Antunes G, Scott EJ. J. Crim. Justice 1981; 9(2): 165-180.

Copyright

(Copyright © 1981, Elsevier Publishing)

DOI

10.1016/0047-2352(81)90020-9

PMID

unavailable

Abstract

Citizen calls for police service represent direct demands on government. It is the job of police phone operators to translate these demands into official, bureaucratically recognized inputs. As