Citation

Finn J. J. Technol. Hum. Serv. 2000; 17(1): 83.

Copyright

(Copyright © 2000, Informa - Taylor and Francis Group)

DOI

10.1300/J017v17n01_06

PMID

unavailable

Abstract

This paper presents the results of an exploratory study of one hundred sixty-six domestic violence organizations that use the World Wide Web. Domestic violence agencies primarily used the Web to promote agency visibility and provide community education, and to a lesser extent for advocacy, direct services, and securing resources. Agency satisfaction with their Website is generally high, although more than one-third of agencies reported problems. Related issues discussed include Web-based sources of client victimization, agency legal liability, agency vulnerability to online disruption, the need to create access for low-income clients, and evaluation of Web services.