Citation

Olsen E, Bjaalid G, Mikkelsen A. J. Adv. Nurs. 2017; 73(11): 2709-2719.

Affiliation

Stavanger University Hospital, 4011, Stavanger, Norway.

Copyright

(Copyright © 2017, John Wiley and Sons)

DOI

10.1111/jan.13337

PMID

28512986

Abstract

AIM: To increase understanding of workplace bullying and its relation to work climate and different outcomes among nurses. Examine a proposed bullying model including both job resource and job demands, as well as nurse outcomes reflected in job performance, job satisfaction, and work ability.

BACKGROUND: Workplace bullying has been identified as some of the most damaging mechanisms in workplace settings. It is important to increase understanding of workplace bullying in relation to work climate and different outcomes among nurses.

DESIGN: This study adopted a cross-sectional web based survey design.

METHOD: A sample of 2946 registered nurses from four public Norwegian hospitals were collected during October 2014. We analysed data using descriptive statistics, correlations Cronbach's alpa, confirmatory factor analyses and structural equation modelling.

RESULTS: The majority of work climate characteristics confirmed to influence workplace bullying, and additionally had direct influence on nurse outcomes; job performance, job satisfaction, and work ability. Bullying had a mediational role between most of the work climate dimensions and nurse outcomes.

CONCLUSION: This study increases our understanding of organisational antecedent of bullying among nurses. Workplace bullying among nurses functions as a mediator between the majority of work climate dimensions and outcomes related to job satisfaction and work ability. Strategies to reduce bullying should look at the study finding and specifically job resources and job demands that influence bullying and nurse outcomes. This article is protected by copyright. All rights reserved.

This article is protected by copyright. All rights reserved.

Language: en

Keywords

bullying; healthcare improvement; hospital care; job demands; job performance; job resources; job satisfaction; nurses; structural equation modelling; work ability; work climate