Citation

Kearns C, Islam T. J. Emerg. Manag. 2018; 16(5): 337-347.

Affiliation

Associate Professor and Director of Doctoral Program, Department of Emergency Management, Jacksonville State University, Jacksonville, Alabama.

Copyright

(Copyright © 2018, Weston Medical Publishing)

DOI

10.5055/jem.2018.0382

PMID

30387853

Abstract

This article examines 9-1-1 call data of the City of Lethbridge in Alberta, Canada over a year to find discernible spatial and temporal trends that may be useful to emergency response or better delivery of emergency management services. The spatial analysis includes Geographic Information Systems hotspot analysis of cellular and landline emergency calls with respect to critical (emergency and healthcare) facilities as well as emergency calls from residential landlines. The temporal analysis looks at hourly, daily, and monthly patterns of emergency calls and the factors driving up the call volumes in certain periods. It also examines emergency call volumes before, during, and after a major disaster (wildfire) event. The article concludes with summarizing the findings and identifying the areas for future research.

Language: en