Citation

Bernhard C, Hecht H. Transp. Res. Interdiscip. Persp. 2022; 13: e100512.

Copyright

(Copyright © 2022, Elsevier Publishing)

DOI

10.1016/j.trip.2021.100512

PMID

unavailable

Abstract

Manufacturers are increasingly considering the replacement of side-mounted rear-view mirrors with camera-monitor systems (CMS). These systems offer advantages that can improve rearward vision and safety, such as image enhancement. However, these systems must also be accepted and valuated by users. We examined acceptance of CMS, the willingness to change from rear-view mirrors to CMS, and the willingness to pay for this replacement, using an online questionnaire. We also explored the relationship between these variables using an adaption of the technology acceptance model. In total, 364 subjects completed the questionnaire. Items were aggregated using confirmatory factor analysis and factors were analyzed using (non-) parametric tests as well as path model analysis. Despite a positive attitude and high intention to use standard CMS, a combination of mirror and blind spot detection system was preferred. Subjects were willing to pay around 300 € for standard CMS, which is comparable to the preferred price of driver assistance systems. Perceived usefulness, perceived ease-of-use, and satisfaction were strong predictors of intention-to-use, but only satisfaction had a direct effect on willingness-to-change, and none of these variables predicted willingness-to-pay. Finally, customization was identified as a promising way to increase acceptance of and preference for CMS.

Language: en

Keywords

Camera-monitor systems; Customization; Technology acceptance model; User acceptance; Willingness-to-pay