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Citation
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Waegemakers Schiff J, Weissman E, Schiff R, Liu J, Pitoulis T, Jones A. J. Occup. Environ. Med. 2023; ePub(ePub): ePub. |
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Abstract
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OBJECTIVES: This study examined the traumatic psychological impact of the pandemic on frontline workers in homelessness services.
METHODS: Staff from homelessness serving organizations completed pre- and mid-COVID pandemic surveys measuring traumatic stress symptoms (PTSS), burnout, and job-related traumatic experiences. The mid-pandemic survey was expanded to seven Canadian cities to determine prevalence of workplace PTSS nationally.
RESULTS: In the comparison group, baseline rates of PTSS (41%) rose to 47.3% (N = 164), while 75% reported low-moderate levels of burnout both times. Nationwide, PYSS was 51% (N = 574) Case managers working at remotely had greater levels of PTSS.
CONCLUSIONS: COVID-19 exacerbated risk of psychological workplace injury from traumatic stress, however, burnout did not increase significantly, indicating the primary dynamic as anxiety and emotional exhaustion associated with ubiquitous trauma induced by COVID-19. Working remotely increased the hazards of psychological workplace injury.
Language: en |