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Abstract
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Purpose: To examine the working conditions of teenagers in five sites, examining the presence of factors associated with workplace violence and considering workers' concerns about safety and training to deal with violent circumstances.
METHODS: Teenage workers, aged 14-17 years, with employment experience in retail industries in five sites (North Carolina; Brockton, Massachusetts; Los Angeles, California; Oakland, California; Philadelphia, Pennsylvania) were questioned. Data in North Carolina were collected by telephone interview. Parallel data from the other sites were obtained using self-administered questionnaires in schools.
RESULTS: Teenage retail workers report experiences that include working alone, at night, and/or without supervisors present. Training about angry customers, robbery, and sexual harassment is less than complete. Yet, teenage retail workers express few concerns about safety.
CONCLUSIONS: Most teenagers work while attending high school, with over half employed in the retail trades. Those working in retail experience higher rates of workplace violence than other workers, mostly during robberies. Working alone and at night are risk factors for violent victimization. Findings indicate areas of potential improvement in child labor practices, particularly with respect to training and supervision. (Abstract Adapted from Source: Journal of Adolescent Health, 2005. Copyright © 2005 by Elsevier Science)
VioLit keywords
North Carolina
Massachusetts
California
Pennsylvania
Workplace Violence
Workplace Safety
Employee Victim
Customer Violence
Juvenile Victim
03-05 |