Citation

Hancock HE, Rogers WA, Fisk AD. Hum. Factors 2001; 43(3): 343-354.

Affiliation

Georgia Institute of Technology, Atlanta, USA. hhancock@sev-pop.gtrl.gatech.edu

Copyright

(Copyright © 2001, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

unavailable

PMID

11866191

Abstract

Beliefs about warnings and habits associated with reading them were assessed for 863 individuals of various ages. Information gathered for various common household products included (a) how frequently people attend to warning information, (b) the degree of risk they believe is involved during product usage, and (c) how important they believe warnings are for different product types. Also assessed were perceived helpfulness and comprehension for symbols commonly found on product labels or on signs in the environment. Respondents 55 years and older reported reading product warnings more frequently than did younger adults, although they generally perceived warnings as less important. However, no overall age-related differences were found for perceived level of risk involved in using different product types. Although older adults generally perceived symbols to be very helpful when using a particular product, their comprehension levels were poorer than those of younger adults for half of the symbols. Overall, these data suggest that adults of all ages do read warnings on a variety of product types and that they believe warning information is important. This research illustrates the importance of including older adults in usability studies during the development of warning systems, given age-related effects may be associated with some aspects of the warning processing but not others.