Citation

Petrovic MA, Scholl AT. Cureus 2018; 10(3): e2339.

Affiliation

Independent Researcher.

Copyright

(Copyright © 2018, Curēus)

DOI

10.7759/cureus.2339

PMID

29796352

PMCID

PMC5959733

Abstract

Disruptive behavior is known to produce a wide range of negative effects in healthcare, such as impacting patient safety, lowering employee morale, and decreasing employee retention. Healthcare organizations have worked towards eliminating disruptive behavior; however, despite countless interventions, the issue continues to be a problem today. Why then does the issue of disruptive behavior persist? We argue that one reason is the multiple ways disruptive behavior can be described, henceforth defined as the "plurality of terms", which can make it difficult to collect relevant data by doing a simple literature search. Hence, we believe having a single definition for "disruptive behavior" will improve the meta-analysis on disruptive behavior research.

Language: en

Keywords

behaviors that undermine a culture of safety; bullying; disruptive behavior; disruptive clinicians; disruptive physicians; horizontal violence; incivility; lateral violence; medical student mistreatment; nurse verbal abuse