Citation

Tucker MK, Jimmieson NL, Jamieson JE. Safety Sci. 2018; 109: 12-19.

Copyright

(Copyright © 2018, Elsevier Publishing)

DOI

10.1016/j.ssci.2018.05.007

PMID

unavailable

Abstract

Psychosocial injury is an important issue for the transport and logistics sector. Indeed, these workers typically face multiple role stressors that compromise mental health and, in turn, have a deleterious effect on safety outcomes. The present study investigated the interactive effects of three roles stressors on employee strain (psychological strain and sleep disturbances) and employee morale (job dissatisfaction and turnover intentions) in 443 Australian road transport and logistics workers. Regression analyses using PROCESS revealed significant three-way interactions among role overload, role ambiguity, and role conflict. When both role ambiguity and role conflict were low, the negative consequences of role overload on employee outcomes were buffered. In other words, low role conflict and low role ambiguity helped insulate employees from the impact of role overload. Conversely, when both role ambiguity and role conflict were high, psychological strain, sleep disturbances, job dissatisfaction, and turnover intentions remained high, regardless of the level of role overload. Implications for theory and practice in the transport and logistics sector are discussed.

Language: en

Keywords

Employee morale; Employee strain; Psychosocial risk factors; Role stressors; Transport and logistics workers