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Abstract
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AIM: This study was conducted to determine whether workplace bullying by subordinates and superiors is present among nurse managers and if so, to identify its causes and impact.
BACKGROUND: It is important to understand the bullying in the working environment exposed by the nurses forming a great majority of the health sector and the nurse managers who are directly responsible for providing safe and effective patient care.
METHODS: The qualitative study was conducted with a phenomenological design. The study involved administering 11 open-ended, semi-structured, in-depth interview questions to 25 hospital ward nurse managers between November 2016 and March 2017. The interviews were analyzed via content analysis.
RESULTS: At the end of the study, four themes-" workplace bullying, reasons for exposure to workplace bullying", "impacts of workplace bullying", and "coping methods for workplace bullying"- were discovered.
CONCLUSIONS: The findings revealed that the nurse managers were exposed to bullying in many forms. IMPLIACTIONS FOR NURSING MANAGEMENT: It is important to recognize that workplace bullying directly affects the performance of nurse managers in positive and negative ways and to develop strategies to prevent workplace bullying. This article is protected by copyright. All rights reserved.
This article is protected by copyright. All rights reserved.
Language: en |