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Journal Article

Citation

Wilson MD, Strickland L, Farrell S, Visser TAW, Loft S. Hum. Factors 2019; ePub(ePub): ePub.

Affiliation

The University of Western Australia, Perth, Australia.

Copyright

(Copyright © 2019, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

10.1177/0018720819875888

PMID

31539282

Abstract

OBJECTIVE: To examine the effects of interruptions and retention interval on prospective memory for deferred tasks in simulated air traffic control.

BACKGROUND: In many safety-critical environments, operators need to remember to perform a deferred task, which requires prospective memory. Laboratory experiments suggest that extended prospective memory retention intervals, and interruptions in those retention intervals, could impair prospective memory performance.

METHOD: Participants managed a simulated air traffic control sector. Participants were sometimes instructed to perform a deferred handoff task, requiring them to deviate from a routine procedure. We manipulated whether an interruption occurred during the prospective memory retention interval or not, the length of the retention interval (37-117 s), and the temporal proximity of the interruption to deferred task encoding and execution. We also measured performance on ongoing tasks.

RESULTS: Increasing retention intervals (37-117 s) decreased the probability of remembering to perform the deferred task. Costs to ongoing conflict detection accuracy and routine handoff speed were observed when a prospective memory intention had to be maintained. Interruptions did not affect individuals' speed or accuracy on the deferred task.

CONCLUSION: Longer retention intervals increase risk of prospective memory error and of ongoing task performance being impaired by cognitive load; however, prospective memory can be robust to effects of interruptions when the task environment provides cuing and offloading. APPLICATION: To support operators in performing complex and dynamic tasks, prospective memory demands should be reduced, and the retention interval of deferred tasks should be kept as short as possible.


Language: en

Keywords

complex dynamic task; deferred tasks; delay interval; task interruptions

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