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Citation |
Frison AK, Wintersberger P, Riener A. Transp. Res. F Traffic Psychol. Behav. 2019; 65: 439-456. |
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Copyright |
(Copyright © 2019, Elsevier Publishing) |
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DOI |
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PMID |
unavailable |
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Abstract |
With increasing driving automation, the cooperation between the driver-passenger and the system is fundamentally changing as the driving task is transferred from human drivers to computer systems. At lower levels of automation (SAE L0-2), user experience (UX) is mainly affected by the primary task of vehicle control. However, at higher levels (SAE L3-5) it is dependent on appropriate vehicle behavior as well as non-driving related tasks. Thus, the active role of the driver changes gradually to a passive one and this needs to be addressed earlier on in the design phase of user interfaces for automated driving systems. In this work, we present a need-centered development approach and the involved "AD UX framework", which we applied in two studies to create a positive user experience in highly/fully automated driving (AD). In the first study, to derive insights for concept development, we analyze the fulfillment of psychological needs in different contextual variations of driving scenarios, such as road type (highway, rural, urban road) or traffic volume (low, moderate, high) using an explorative qualitative approach (N = 30). In the second, for evaluating our derived concept for highway driving with low traffic volume, we compare manual (SAE L0/L1) and highly/fully automated driving (SAE L4/L5) in a simulator environment (N = 27), suggesting cooperative control as possible solution for enhancing AD experience. Language: en |
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Keywords |
Automated driving; ISO 9241-210; Psychological needs; SAE J3016; User acceptance; User experience |