Citation

Jamieson GA, Skraaning G. Hum. Factors 2020; ePub(ePub): ePub.

Affiliation

11312 Institute for Energy Technology, Halden, Østfold, Norway.

Copyright

(Copyright © 2020, Human Factors and Ergonomics Society, Publisher SAGE Publishing)

DOI

10.1177/0018720820904623

PMID

32031886

Abstract

OBJECTIVE: This article is a response to Wickens et al.'s (2019) critique of Jamieson and Skraaning (2019).

BACKGROUND: Wickens et al. (2019) offer a five-point critique of Jamieson and Skraaning (2019) that they claim tempers the strength of our conclusions. APPROACH: We first correct a misrepresentation in the critique and then respond to each of the criticisms.

RESULTS: We preserve the strength of our skeptical conclusions about the applicability of the lumberjack model to complex work settings. APPLICATIONS: We continue to caution system designers about the lack of evidence supporting the lumberjack model in the context of complex work systems.

Language: en

Keywords

degree of automation; failure task performance; human–automation interaction; level of automation; scientific epistemology; situation awareness; workload