Citation

Terrenoir V. Soins 2020; 65(848): 14-16.

Copyright

(Copyright © 2020, Masson Editeur)

DOI

10.1016/S0038-0814(20)30174-2

PMID

33160584

Abstract

Violence has numerous negative impacts on caregivers and the functioning of a healthcare facility, affecting the quality of working life and, in turn, the quality of care. It is therefore necessary to analyse the causes of violence to ensure caregivers are better equipped to prevent and overcome it. When these professionals have been victims of violence, it is essential that effective medical, psychological, legal and administrative support is provided.

Language: fr

Keywords

violence; prevention; hospital; hôpital; prévention; qualité de vie au travail; qualité des soins; quality of care; quality of working life