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Citation |
Michalak S, Spyridakis J, Haselkorn M, Goble B, Blumenthal C. Transp. Res. Rec. 1994; 1459: 32. |
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Copyright |
(Copyright © 1994, Transportation Research Board, National Research Council, National Academy of Sciences USA, Publisher SAGE Publishing) |
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DOI |
unavailable |
PMID |
unavailable |
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Abstract |
The findings of three user assessment methods that were used to gather information on commuter needs and preferences for the Bellevue Smart Traveler (BST) Traveler Information Center (TIC) are presented. The goal of the BST TIC is to reduce congestion in downtown Bellevue, Washington, by providing a new alternative to single-occupancy-vehicle commuting. The TIC's main function will be to help commuters form dynamic rideshare groups, in addition to providing traffic congestion and transit information. The current TIC design reflects the preferences and needs of its potential users as revealed by the assessment methods described. The strategy behind the development of the prototype BST TIC has been to (a) base its design on users' travel needs and (b) integrate existing technologies that enable an automated system to work efficiently and effectively. This prototype will be demonstrated and tested in a selected area of downtown Bellevue. Throughout the demonstration, researchers will solicit input from participants and, whenever possible, modify the BST prototype to meet their needs. The kind of user assessment presented is necessary for the design of efficient transportation information systems to appropriately meet the needs of commuters. Language: en |