Citation

Sanders J, Thomas L, Kerr T, Benita T, Abela KM, Ulrich B. Nurs. Manage. (Springhouse) 2023; 54(8): 20-30.

Copyright

(Copyright © 2023, Lippincott Williams and Wilkins)

DOI

10.1097/nmg.0000000000000040

PMID

37527648

Abstract

Effective training and education programs help reinforce techniques and behaviors healthcare providers should use when faced with a threatening situation. The goal of this pilot project was to decrease incidents of harm due to workplace violence through improvements in de-escalation techniques, reporting of incidents, and incident response times.

Language: en